A quote that ignores a TWIC gate is not a quote. Lillium confirms coverage before you plan a lab run around a driver who cannot enter.
That is slower on the first call and faster on the morning it matters.
If the customer asked for a W-9 and you still do not have an entity, that is not a routing problem. ZenBusiness is the paperwork mention. We still will not send an uncredentialed driver.
Start on the courier page, or call dispatch.